Automotive Service Management: Principles Into Practice, 4th Edition eBook

$39.99

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About this eTextbook

Automotive Service Management is the most comprehensive text available covering the many skills needed to manage in the automotive service industry, whether for car dealerships, repair and maintenance shops, or parts and accessories retailers. Full of real examples, the content builds from basic knowledge and organizational skills to advanced leadership, planning and employee management. A sample ASE C1 Service Consultant test, with sample questions and test-taking tips, will help you prepare for this certification exam.

The 4th Edition is full of new content, including a chapter on employee development, at-home activities and service consultant insights. End-of-chapter review questions have doubled in number since the last edition, and most graphics were replaced or updated to keep the content fresh. ISBNs for Automotive Service Management are 9780138216634, 0138216630 and the print ISBNs are 9780138216429, 0138216428.

Additional ISBNs include 9780138216597, 9780138216559, 9780138216504, 9780138087760.

Publication details

Author: Andrew Rezin
Publisher: Pearson

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About this eTextbook

Additional ISBNs include 9780138216597, 9780138216559, 9780138216504, 9780138087760.

Publication details

Author: Andrew Rezin
Publisher: Pearson

What you receive

A licensed digital edition of this title, supplied as PDF or EPUB. The format is set by the publisher, so email us the ISBN before ordering and we will confirm which one it is.
Delivered to the email address on your order as a secure download link, usually within minutes and always within 24 hours of payment.
Download links do not expire and there is no cap on re-downloads. Readable on any computer, tablet or phone, online or offline.
This is a digital edition. Nothing is printed, packed or posted, and there is no delivery charge.