Consumer-Centric Healthcare: Opportunities and Challenges for Providers eBook

$39.99

Patients are not passive recipients of care. They are active customers.

Digital edition, delivered to your inbox within 24 hours of payment. No shipping, no delivery charge.

About this eTextbook

Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.

Consumer-Centric Healthcare: Opportunities and Challenges for Providers is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change.

The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.

Publication details

Author: Lindsey P. Jarrell; Colin B Konschak
Publisher: ACHE Management Series
eText ISBN: 9781567934304, 1567934307

What you receive

A licensed digital edition of this title, supplied as PDF or EPUB. The format is set by the publisher, so email us the ISBN before ordering and we will confirm which one it is.
Delivered to the email address on your order as a secure download link, usually within minutes and always within 24 hours of payment.
Download links do not expire and there is no cap on re-downloads. Readable on any computer, tablet or phone, online or offline.
This is a digital edition. Nothing is printed, packed or posted, and there is no delivery charge.

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About this eTextbook

Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.

The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.

Publication details

Author: Lindsey P. Jarrell; Colin B Konschak
Publisher: ACHE Management Series
eText ISBN: 9781567934304, 1567934307

What you receive

A licensed digital edition of this title, supplied as PDF or EPUB. The format is set by the publisher, so email us the ISBN before ordering and we will confirm which one it is.
Delivered to the email address on your order as a secure download link, usually within minutes and always within 24 hours of payment.
Download links do not expire and there is no cap on re-downloads. Readable on any computer, tablet or phone, online or offline.
This is a digital edition. Nothing is printed, packed or posted, and there is no delivery charge.