Total Quality Management in Higher Education: Study of Engineering Institutions, 1st Edition eBook

$25.00

. This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni.

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About this eTextbook

This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions.

This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions. ISBNs for Total Quality Management in Higher Education are 9781000332469, 1000332462 and the print ISBNs are 9780367641672, 0367641674.

Additional ISBNs include 9781003141631, 9780367693954, 9781000332391, 9781032203966, 9781000332322.

Publication details

Author: Sayeda Begum; Chandrasekharan Rajendran; Prakash Sai L.; K. Ganesh; Sanjay Mohapatra
Publisher: Routledge India

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About this eTextbook

Additional ISBNs include 9781003141631, 9780367693954, 9781000332391, 9781032203966, 9781000332322.

Publication details

Author: Sayeda Begum; Chandrasekharan Rajendran; Prakash Sai L.; K. Ganesh; Sanjay Mohapatra
Publisher: Routledge India

What you receive

A licensed digital edition of this title, supplied as PDF or EPUB. The format is set by the publisher, so email us the ISBN before ordering and we will confirm which one it is.
Delivered to the email address on your order as a secure download link, usually within minutes and always within 24 hours of payment.
Download links do not expire and there is no cap on re-downloads. Readable on any computer, tablet or phone, online or offline.
This is a digital edition. Nothing is printed, packed or posted, and there is no delivery charge.