Defining IT Success Through The Service Catalog, 1st Edition eBook

$25.00

The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision.

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About this eTextbook

The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard ‘service products’ enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog.

ISBNs for Defining IT Success Through The Service Catalog are 9789401801164, 9401801169 and the print ISBNs are 9789077212967, 9077212965. Additional ISBNs include 9789087532215.

Publication details

Author: Bill Fine; Rodrigo Flores; Troy DuMoulin
Publisher: Van Haren Publishing

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About this eTextbook

ISBNs for Defining IT Success Through The Service Catalog are 9789401801164, 9401801169 and the print ISBNs are 9789077212967, 9077212965. Additional ISBNs include 9789087532215.

Publication details

Author: Bill Fine; Rodrigo Flores; Troy DuMoulin
Publisher: Van Haren Publishing

What you receive

A licensed digital edition of this title, supplied as PDF or EPUB. The format is set by the publisher, so email us the ISBN before ordering and we will confirm which one it is.
Delivered to the email address on your order as a secure download link, usually within minutes and always within 24 hours of payment.
Download links do not expire and there is no cap on re-downloads. Readable on any computer, tablet or phone, online or offline.
This is a digital edition. Nothing is printed, packed or posted, and there is no delivery charge.